FREQUENTLY ASKED QUESTIONS
HOW DO I GET STARTED?
If you’d like to place an order with us, please complete and send our contact form. Tell us all the details about your upcoming event, and we’ll happily respond within two to three business days. Check out our process to learn more about the Paragon Paperie experience!
WHEN IS A GOOD TIME IN THE WEDDING PLANNING PROCESS TO ORDER?
We suggest starting your invitation process at least six months in advance, as that allows plenty of time for us to design your stationery and for you to assemble and address them. For special events, we suggest starting the invitation and paper goods process three to four months in advance.
Invitations set the style and tone for a wedding, so they should be designed with love and shouldn’t be rushed. To learn more about when to order wedding stationery and other paper goods, check out this helpful stationery timeline.
HOW LONG WILL THE ENTIRE PROCESS TAKE FROM START TO FINISH?
From beginning to end, the entire process should take approximately six weeks. We ask that you allow three weeks while we work with you to finalize the design. This estimate can vary depending on how many proofs it takes for the design to be finalized. The last three weeks are reserved for production/assembly of the final product, as well as delivery.
HOW DOES PARAGON'S PRICING WORK?
The pricing guide is a detailed grid that organizes all offerings by quantity and paper quality. The pricing listed includes New Jersey state sales tax as well as design and printing costs. Pricing does not include packaging or shipping costs, as each of these are included in the final payment requested on your Design Agreement.
DOES THE PRICING INCLUDE SHIPPING COSTS?
Packaging and shipping are not included in any offerings, but will be listed in your Design Agreement. Orders take between two to three weeks to be printed, packaged, and shipped. If you would like to expedite the printing and shipping process of your order, there will be an additional fee.
ARE STAMPS INCLUDED IN THE PRICING?
Stamp costs are not included in the pricing for any offerings.
HOW DOES THE PAYMENT PROCESS WORK?
We kindly ask that the requested payment be made in full to initiate the design process. Payments can be made via check or Venmo. Once the payment is received, the design process begins!
DO I GET TO MAKE CHANGES TO THE DESIGN?
Of course! We’ll make sure you’re absolutely in love with your custom design before beginning the production process. Every order includes up to four rounds of proofs where we work with you to perfect the wording, color scheme, font treatment, and more! Each additional proof after the first four rounds is a $50 charge.
CAN I MIX AND MATCH THE PAPER QUALITY IN MY INVITATION SUITE?
We would suggest keeping the quality of paper in your invitation suite consistent. However, if you insist on mixing and matching, we’d recommend keeping the invitation and details card the same while changing up the response card.
ARE ENVELOPES INCLUDED WITH EACH DESIGN?
Absolutely! All orders that require them include a set of standard white envelopes. If you would like a color other than white for your envelopes, please feel free to let us know and we’ll be more than happy to give you a quote. Also, please note that if you select a postcard option it does not include envelopes.
CAN ADDRESSES BE PRINTED DIRECTLY ONTO THE ENVELOPES?
If you would like to add printed envelopes to your order, we can certainly do that for you. Printed envelopes are included in our pricing guide. We only print guest addresses on the invitation envelopes and the return address on the response card envelopes, but we do offer a custom wooden stamp for an additional $50 if you’d prefer to have the return address on the invitation envelopes.
WILL PARAGON PAPERIE ASSEMBLE MY INVITATIONS?
We can absolutely assemble your invitation suite for you! We charge $5 for every ten invitation suites to assemble, plus the cost of response card stamps.